Subscription Cancellation and Billing Effects

What cancellation means on ThailandAPI

Cancelling a subscription usually means stopping future renewal, not erasing the current billing record.

What happens when you cancel

• Auto-renew is turned off for the subscription
• The subscription can remain active until the current billing period ends
• Existing billing records stay in payment history for reference
• API keys and access continue only while the subscription remains active

What cancellation does not mean

• It does not automatically remove historical payment records
• It does not rewrite the billing period that already started
• It does not always create a refund by itself

What to review after cancelling

• Subscription status
• Current period end date
• Latest payment status
• The package that was active for the current billing cycle

Good operational habits

• Cancel early if you already know you do not want the next renewal
• Check whether the subscription is still active for the rest of the paid period
• Save the subscription ID and payment ID if you may need support
• Compare cancellation timing with the billing period shown in your payment history

When to ask support

• The subscription still renewed after you expected auto-renew to stop
• Access ended earlier than the period shown in the dashboard
• You are unsure whether a refund flow is related to your cancellation

Practical takeaway

On ThailandAPI, cancellation mainly affects future renewal behavior. Access, payment records, and billing references still follow the current subscription and billing period state.