Payment System Overview

How billing works on ThailandAPI

ThailandAPI charges are tied to your subscription and the plan you selected for each API.

What starts a payment

• A payment begins when you subscribe to a paid plan or when a recurring billing cycle is renewed.
• Each subscription keeps its own billing context, usage, and payment records.
• Free plans may create usage records without creating a paid charge.

Billing period basics

• The billing period represents the cycle used to track plan charges and related usage.
• Monthly plans are grouped into billing periods such as 2026-04.
• Payment history and billing details help you match a charge to the correct subscription cycle.

What you can review in the dashboard

• Active subscriptions and plan names
• Payment amount and currency
• Payment method and current status
• Charge date, billing period, and transaction reference when available

Common payment statuses

• pending: the payment has started and is waiting for confirmation or settlement
• successful: the payment completed successfully
• failed: the payment could not be completed
• refunded: the payment was refunded fully or partially

When to check payment details

• You need to confirm which subscription was charged
• You want to verify whether a renewal succeeded
• You are investigating a failed payment or refund
• You need billing information before opening a support case

Good operating habits

• Review payment history after changing plans
• Keep the payment method on file current
• Compare billing records with subscription usage when troubleshooting
• Use support with the payment ID or subscription ID if a charge looks incorrect

Need deeper details?

Open the billing and payment history pages in your dashboard to inspect the latest status, subscription link, and charge timeline.